| UAW Ford Contacts and Telephone Numbers Retirees and Surviving Spouses |
Benefit/Service
Contracts |
Phone
Numbers |
Blue Cross Blue Shield of Michigan Hospital, Surgical/Medical, Dental and Retail (Drug Stores) - Benefits and claim questions Mailing Address: UAW Ford National Retiree Servicing Center P.O. Box 361 Detroit, Michigan 48231-0361 |
1-800-426-4610 |
Blue Card Access - National Provider Network (Information on participating network providers at home and while traveling) National Internet Site: www.bcbs.com/healthtravel/finder.htm |
1-800-810-2583 |
| Case Management | 1-800-845-5982 |
Healthy Highway (Stay well Lifestyle, Optum NurseLine Services, LifeMasters Disease Management) |
1-888-441-2525 |
| Surgical/Medical-Precertification (Non-Medicare enrollees only) | 1-800-932-3204* |
| Blue Preferred Plus (BPP) Mental Health/Substance Abuse ValueOptions Magellan Health |
1-800-394-4980 |
| Managed Care Program (MCP)-Precertification (Until the end of the year in which the retiree retirees) |
1-800-626-1423 |
Dentemax (Dental) (To obtain a participating dental network provider) |
1-800-752-1547 |
SUPPORT Program (Durable Medical Equipment& Prosthetics & Orthotics, Diabetic and Ostomy Supplies/Oxygen) |
1-800-831-0999 |
Ford Benefit Center-Mailing Address National Employee Service Center 15041 S. Commerce Park Drive Dearborn, Michigan 48120 (ID Cards, eligibility, membership and address changes, etc.) |
1-800-248-4444 |
| Medco Health-Prescription Drugs-Mail Order | 1-800-778-0735 |
| SVS Vision Managed Care, Inc. | 1-800-225-3095 |
| AudioNet America-Hearing Aid Services | 1-877-500-7370 |
| TheraMatrix-Physical Therapy | 1-888-638-8786 |
| Medicare | 1-800-633-4227 |
The
following definitions apply to the Ford Motor Co. Retiree Health Care
Plan |
Contribution: A contribution is the dollar amount a retiree or surviving spouse must pay each month to remain enrolled in the Modified Plan. |
Deductible: The amount a retiree must pay out-of-pocket towards covered medical expenses before a Modifed Ford Plan begins paying. |
Coinsurance: The amount the retiree pays out-of-pocket for covered services, after meeting their deductible, until the annual out-of-pocket maximum is met |
| Out-of Pocket Maximum: The maximum amount a retiree will pay out-of-pocket each year for deductibles and coinsurance for covered services. Once the calendar year out-of-pocket maximum is met, all covered medical services will be paid by the Plan at 100% of allowed amount for the remainder of that calendar year. |
| Copayment (co-pay): A set charge collected at the time of service and paid by the retiree for certain services including prescription drugs. Co-payments are not applied towards the deductibles and out-of-pocket maximum. |
| In-Network Providers: Providers ( i.e. hospitals and doctors, etc.) who participate with the local Blue Cross Blue Shield Preferred Provider Organization (PPO) Plan. |
| Out-of-Network Providers: Providers ( i.e. hospitals and doctors, etc.) who do not participate in the network of the health care plan. If you receive services from an out-of-network provider you will pay more of the costs. |
| Participating Providers: Providers who sign a formal agreement with Blue Cross Blue Shield to accept the approved amount as payment in full. |
| Non-Participating Providers: Providers who are under no obligation to accept Blue Cross Blue Shield approved amount as payment in full. |
| Note: This document is provided for informational purposes and should not be used for legal or medical interpretation. |
INFORMATION SUBMITTED FOR WEB-SITE BY RON (SKI) GAJESKI, RECORDING SECRETARY, UAW LOCAL 400